Shipping policy

Shipping Policy

Last updated: September 21, 2026

At RetroDial, we work hard to get your order packed and on its way as quickly as possible. 📦

📦 Order Processing

Orders are typically processed within 24 hours of purchase. Once your order has shipped, you'll receive a confirmation email with tracking information.

🚚 Shipping Times

After your order has been shipped, delivery typically takes 5–10 business days, depending on your location and the carrier.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

🔎 Order Tracking

Once your order ships, you'll receive tracking information by email so you can follow your RetroDial all the way to your door.

If your tracking information hasn't updated for several days, please allow additional time for the carrier to update its system.

📍 Incorrect Address

Please make sure your shipping information is correct before completing your purchase. RetroDial is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. We'll do our best to update it before your order ships.

📦 Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damage.

For packages marked as delivered but not received, please first check with household members, neighbors, and your local carrier. If you're still unable to locate the package, contact us and we'll help you determine the next steps.

Thank you for choosing RetroDial. 📞❤️